VizTreks™ products and services are designed and operated with users’ protection and privacy in mind. We use industry standard protocol to ensure that user data is encrypted and transmitted securely, and we make every effort to be transparent in our data collection and use practices.
School-based subscriptions enable school administrators, teachers, parents or legal guardians to monitor student learning and maintain control over student data.
We do not use student or children’s personal information for advertising purposes, including targeted advertising.
We do not rent or sell student data.
Students cannot interact with other users outside their school account. The product is not intended and does not allow for social interactions between students.
We will notify all account holders before making any material changes to our Privacy Policy.
VizTreks is committed to complying with the Children's Online Privacy Protection Act (COPPA). If you have questions or complaints regarding our privacy policy or practices, please contact us at info@vizflights.com.
You can learn more about COPPA by visiting the following link: http://business.ftc.gov/documents/Complying-with-COPPA-Frequently-Asked-Questions.
Registration Process
During the registration process, we ask teacher (the “Subscriber”) to provide their full name, email address, phone number, and billing information. We may also ask you to provide a username and password. We use the information to create and service the account, fulfill the subscription, and send you service-related announcements. For instance, we may send emails about routine maintenance, new feature launches or product recommendations related to your subscription. We may also use this contact information to request feedback on our products and services, to inform future customer service and product improvements. You may opt out of promotional email messaging at any time, as described in the Opt Out section.
During the registration process, we also ask for the name of the child (first or full name, graduation year/grade and security question(s). We use this information to create an individual user account and log in credentials. The child’s personally identifiable information (PII) is never posted publicly.
Dashboard Use
Each Subscriber has access to a dashboard that allows them to create and delete individual accounts, track user logins, view user activity, and monitor progress toward specified learning objectives.
Children use the dashboard to track their activity, store projects they create, view badges or goals they have achieved, and select new learning experiences. The dashboard also allows them to view and respond to messages from the Subscriber responsible for their individual account. Children cannot interact with users outside their class.
Children Under Age 13
In compliance with the Children's Online Privacy Protection Act (COPPA), VizTreks does not collect personally identifiable information from children under 13, without a parent or guardian's consent. Parents and guardians of children under 13 who use any VizTreks products and services have certain rights under COPPA and VizTreks recognizes those rights. At any time, parents/guardians may request to review the personal information we collected from their child, request that we make no further use of that information or request that we delete it. To exercise your right to delete information, please contact us via email at info@vizflights.com with the subject line “PII.”
Adult-Facing Content and Features
Subscribers may choose to sign up for newsletters, promotional offerings, or participation in surveys, all of which require contact information. The submitted contact information will be used for promotional purposes, and you may opt-out at any time. An opt-out link or instructions on how to opt-out will be included at the bottom of such messages.
When you send us messages through the host website or by email or through other online platforms, we collect the information you provide, including your message and any contact information you include. We use and retain such information to respond to your request, facilitate support to you in the future and to optimize our support services.
Certain features we offer include an option to provide us with feedback. We reserve the right to use feedback for any purpose with no obligation to you.
Information Collected Automatically
We automatically receive and record information on our server logs from a user’s browser. This may include the IP address, pages visited, the time spent on those pages, and access times and dates. We use this information to better display our Products and Services, maintain a user’s session, identify the country the user is located in, monitor, analyze use of and administer VizTreks, and to better tailor it to your needs.
Cookies allow us to better understand how you interact with VizTreks and to monitor aggregated usage. You can set your browser to detect some cookies, to stop accepting cookies or to prompt you before accepting a cookie. However, disabling our cookies will prevent access to paid content and limit some of the functionalities within our Products and Services.
How Long We Retain Personal Information
Subscribers are able to delete student personally identifiable information at any time and in real time using the dashboard. Once that information is deleted, it is deleted from our servers –– first from our servers and then, two weeks later, from any back-up server. If information is not deleted by the Subscriber before a subscription expires, we retain such information for a limited period of two years after expiration.
We will retain, use, and share anonymous or aggregate and de-identified information for lawfully permissible purposes, including developing and improving educational products and services, educational research purposes, evaluating, informing and demonstrating the effectiveness and efficacy of our products and services.
How We Share Your Information
We may provide Personally Identifiable Information to third party service providers including hosting, streaming, credit card processing services and companies that provide marketing emails on our behalf. These third parties service providers are bound contractually to practice commercially reasonable security measures and to use your Personally Identifiable Information solely as it pertains to the provision of their services. They do not have the independent right to share your Personally Identifiable Information or use it for any unrelated purposes.
We reserve the right to disclose personally identifiable information if we are required to do so by law, or if we believe that disclosure is necessary to protect our rights, protect your safety or others' safety, investigate fraud, and/or comply with a judicial proceeding, court order, subpoena, or legal process.
We also reserve the right to transfer your Personally Identifiable Information in case of a corporate restructuring (such as a merger, acquisition or other disposition of our business), as long as the receiving entity adopts this Privacy Policy regarding your information.
Security
We strive to maintain security policies and procedures that are designed to protect your information. However, no industry system is fail proof, and we are not responsible for security incidents not reasonably foreseeable or reasonably within our control. In the event of unauthorized access to Personally Identifiable Information, we will notify the affected subscriber(s) in accordance with applicable law, and as appropriate, coordinate with the subscriber to support notification of affected individuals, students, and families.
Social Networks
Adult facing pages within our Services contain social network sharing plug ins or widgets. These plugins may provide information to their associated social networks or third-parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where widget appears. If you use social network tools or visit social networking websites, you should read their privacy disclosures, to learn what information they collect, use, and share. We are not responsible for information, content, terms of use, or privacy policies at these social networks or third party sites.
Opt Out
If you have subscribed to receive marketing messaging from us, or if you receive an unwanted email from us, you can opt-out of receiving future emails by clicking the opt-out link in the email. We will process your request within a reasonable time after receipt. Note that you will continue to receive operational emails regarding the products or services you are subscribed to.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and VizTreks digital tool you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and the VizTreks digital tool.
California Residents
Categories of Personal information we collect
Identifiers such as a real name, unique personal identifier, online identifier, Internet Protocol address, email address, billing address, and phone number. Your name, address, phone number and billing information may also considered personal information under subdivision (e) of California Business and Professions Code Section 1798.80
Internet or other electronic network activity information regarding your interaction with VizTreks
Geolocation information in the form of your country
Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99).
For adult Subscribers, we also collect
Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
Business or commercial purpose for collecting or selling Personal Information
We collect your Personal Information for the following business purposes:
Performing services in accordance with our contract with the Subscriber and the terms of use including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying Subscriber information, and processing payments.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
Debugging to identify and repair errors that impair existing intended functionality.
Sending you product communications.
Categories of third parties with whom we share Personal Information
We share personal information with service providers who support us in delivering the Services as described above.
Specific pieces of Personal Information we collect
Subscribers
Parents or legal guardians: full name, email address, phone number, username, password, security question, billing information, IP address
Students: full name, username, password, security question, graduation year/grade, IP address
Communication forms: name, email address, other contact information, IP address
Website visitors: IP address, pseudonymous end user identifiers
This privacy policy applies to the VizTreks digital tool, host website, and all ancillary products (which we collectively refer to as “Products and Services”). By accessing or using these Products and Services, you agree to the terms of this Privacy Policy.
